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Printpack is committed to providing our customers with products and services that meet the highest standards of quality. We recognize that it is our customers who define their quality expectations, and that it is our responsibility to have a clear understanding of the exact specifications required to meet these expectations. Printpack Medical is ISO 13485, ISO 14001 and OHSAS 18001 Certified.

Privacy Policy

(Last updated February 5, 2013)



Printpack, Inc. respects its customers’ privacy. This policy details our policies with respect to the handling of personally identifiable information submitted by you or otherwise collected by us via our Products eCommerce Website located at (“Website”) or in the course of providing goods or services to you. We will use and disclose such information only in accordance with the terms of this policy.

How Information is Collected

We receive and may use and/or store any information you enter on our Website or give us in any other way, such as via telephone, electronic mail, online or otherwise.  Here are the ways that we may gather information:

·         Browsing the Website: When you browse the Website, we may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data. This information is collected for the purpose of assessing the effectiveness of our Website and for security reasons.


·         Inquiries: The Website contains various forms, links to company e-mail addresses, and telephone and fax numbers that you may use to solicit information about the Website, our goods and services, and Printpack in general. When you complete and submit a form, send us an e-mail, send us a fax, or contact us by telephone, we may store the inquiries and their contents, including any personally identifiable information you may have provided. Any personally identifiable information you submit via an inquiry is collected only with your knowledge and active participation.


·         Ordering Products: When you register on the Website and/or order products from us online you will be required to provide certain personally identifiable information and to enter into a written agreement with us. If you ordered any products from us, you transmitted personally identifiable information to Printpack for the purpose of processing your order. We may maintain such information for a certain period of time to fulfill orders, comply with audits and/or legal requirements, or for disaster recovery purposes.  By transmitting personally identifiable information to us, you are consenting to our use and disclosure of such information. 


Use of Cookies

The Website uses “cookie” technology for purposes of enhancing your online experience by making it easier for you to navigate through the Website and place and track orders.  Cookies are an industry standard means of maintaining security and facilitating user sessions throughout the pages and activities on a website. You can configure your browser to disable cookies, but you may not be able to access or use all of the Website functions that would otherwise be available.

Use, Retention and Sharing of Personal Information

Here are some examples of how we may use information that you have voluntarily given us:

·         Printpack may use third party service and advertising companies that may, from time to time, collect anonymous information about your visit to this Website.  No personally identifiable information will be collected during this process.

·         We engage third parties to perform certain functions and/or provide certain services to our customers.  Examples may include processing credit card payments, providing marketing assistance, offering electronic mail services and hosting our Website.  Your information may be collected by or shared with such third parties, as necessary, and in some cases your information may be retained or used by such third parties.

·         We may use your personal information to contact you about the products you have purchased from us, or for other purposes in which you have expressed an interest, such as customer service inquiries.  We will provide you with service and account-related communications when it is necessary to do so.  For example, if the delivery of an order is delayed, we may contact you via email or other method.  By providing us with your email address, you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.  Generally, you may not opt out of these communications which are not promotional in nature.  If you do not wish to receive them, you may cancel your account by contacting us at

·         We may decide to sell or transfer all or some of our business or assets, or create a separate business.  In such event, customer information may be transferred as one of the assets of the company.  Customer information may also be shared in the event that Printpack becomes insolvent, files for bankruptcy or receivership, pledges its assets or enters into another commercial transaction.

·          We may release account and other personal information when we are required to do so by law, court order or other government or law enforcement authority or regulatory agency; to enforce our Website Terms of Use (, Terms of Sale ( or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including but not limited to, in order to protect the rights, property or safety of Printpack, or our users, customers or others.  This includes exchanging information with third parties for purposes of fraud protection and credit risk reduction.

Security of your Personal Information

After we have collected your personal information, we use both physical and electronic security methods to retain your information securely, including encryption technologies and a “fire wall”.  However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  Therefore, while we strive to use state of the art means to protect your personal information, we cannot guarantee its absolute security. 


Further, Printpack has no control over and is not responsible for the privacy policies or information security practices of other websites, include those to which we may link and those which may link to us.  We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that site.


Printpack advocates that people carefully consider what information they share and with whom they share it. We recommend that everyone develop good security habits. These include protecting and regularly changing your password, using computer virus protection, logging off when you finish using your computer, and considering the use of file or email encryption programs.


Access to Personal Information

Printpack provides you the ability to access the information you have provided for the limited purpose of viewing, and in some instances, updating that information.  To view or change any accessible information, Printpack customers may contact customer support at or login to their customer account, if such a login is available.  Printpack may retain your information after you terminate your services with us to resolve any disputes, enforce our Terms of Use (, Terms of Sale ( or any other agreements or policies, or to satisfy any technical or legal requirements related to the security, integrity and/or operation of the Website.


Children under the Age of Eighteen

You must be at least eighteen (18) years old to register and/or purchase products online from the Website.  Printpack does not knowingly collect information from children under the age of eighteen (18).


Choice and Opt Out

You may opt out of marketing communications from us by contacting customer support at or by calling 1 (877) 442-8720.


Changes to this Privacy Policy

The effective date of this policy is noted above.  Due to the changing nature of our business, we reserve the right to change, update or modify this policy at any time in our sole discretion.  Any such changes, updates or modifications will be posted on the Website and will be immediately effective upon posting. Use of information we gather will be subject to the privacy policy in effect at the time it was obtained.  You are responsible for checking our Website frequently to keep apprised of recent changes.  Your continued access to and/or use of the Website constitutes your assent to, and acceptance of, this policy and all posted changes.


Thank you for visiting our site.  If you have further questions, need to correct your information, or any other inquiries, please feel free to contact customer support at or by calling 1 (877) 442-8720.